Role & Mission:
Lead customer technical onboarding: integration, troubleshooting, and training
Perform data analysis – SQL and Excel
Work closely with our prospects and help them become happy customers
Manage ongoing customer relationships
Work with our customers to ensure they are leveraging the solution effectively and finding value in our service
Work closely with the research, development, sales and marketing teams
You should be TOTALLY passionate about:
Working in a cyber security product company
Having an actual impact on our product
Using data analysis to identify cyber gangs and prevent future ad fraud
Ad-tech experience – a MUST
Technical experience – a MUST
Experience in customer-facing roles – 2+ years – a MUST
Solid SQL skills – a Must
Understanding of basic HTML, CSS and code structure – a MUST
Ad Operations experience – Campaign management & optimization, Media buying, Trafficking, QA – an Advantage
Ability to prioritize multiple projects with great attention to detail (Experience in Project Management – an Advantage)
High customer and service orientation
Who We Are:
Protected Media is an early stage company, with an innovative cyber security solution for fighting online advertising fraud.
The company was founded in 2014 by network security experts who have been successfully fighting cyber criminals for over 15 years.
Since then we made it our mission to make e-commerce and online advertising fraud free. We are headquartered in Israel with global offices in New York.